Frequently Asked Questions

Question: How long has To Arrive Alive been in business?

To Arrive Alive started in business in 2016.

Question: What areas do you cover?

Currently, we serve Durham, York, Toronto and Peel Regions. If you’re interested in becoming a driver for any of these regions, click here

Question: Can we drop off a friend along the way?

Yes! We can accommodate any additional stops that you or your guests may require. However, there is an additional $5.00 charge for each stop that is made, in addition to any extra kilometers to do so.

Question: Can I smoke in the car?

You have the right to do so, but we ask that you don’t.

Question: Can we stop for food?

This depends on how busy we are and what time of the day it is. If we are able to stop for food for you, there is an additional $5 charge plus any charge for wait time if over 10 minutes.

Question: Do you accept credit cards?

Yes! We accept – VISA, MasterCard & Interac

Question: How did this business get started/Who are the owners?

Click here for more information about our company.

Question: How much is this going to cost?

Our service fees are based on the distance traveled and could vary depending on the route taken. For an estimate call our Dispatch team at 1-844-723-77879.

Question: Are you more expensive than a taxi?

This can depend on how far you are traveling and whether you would require another taxi to retrieve your vehicle the following day. On average, we tend to be just slightly more than a single cab ride. However, the difference is, with using To Arrive Alive, your vehicle is also brought home with you – now that’s convenient !

Question: What happens if you get into an accident?

When you hand your keys over to our driver, you are willingly giving our driver control of your vehicle, and assuming what risks may be associated with this. Your insurance policy will cover our driver while operating your vehicle as long as they are over the age of 25, are fully-licensed to drive in the Province of Ontario and are insurable. However, if they are deemed at fault, you could seek compensation for part, or all, of your deductible.